Privacy Policy

Mingalar Thukha (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you browse or place orders on our storefront.

1. Information we collect

  • Account & contact data: name, phone number, email, login credentials, and saved addresses.
  • Order data: products ordered, quantities, payment method references, delivery preferences, order notes, and payment screenshots you upload.
  • Donation-related data (if applicable): donor notes, requested donation dates, and recipient information you provide.
  • Technical data: device/browser type, approximate location inferred from network, cookies or similar identifiers used for session, language preference, and basic analytics.

2. How we use your information

  • Process, fulfil, and support retail or donate orders.
  • Communicate about orders, payments, delivery, and customer service.
  • Improve the storefront, prevent fraud/abuse, and maintain security.
  • Comply with legal and accounting obligations.

3. Sharing

We may share information with payment providers, logistics partners, SMS/email service providers, and authorised staff who need it to operate the business. We do not sell your personal information.

4. Retention

We keep order and account records for as long as needed for fulfilment, after-sales support, dispute handling, and legal retention requirements, then delete or anonymise them where practicable.

5. Account and data deletion

You can request deletion of your Mingalar Thukha account and the personal data associated with it.

  1. Contact us at 09780878556, or use the Contact Us page on this website.
  2. Write Delete my account and include the phone number or email address you used to register.

We will delete your account, saved addresses, and uploaded payment screenshots within 30 days. We may keep order records where required for accounting, tax, or dispute handling.

You may also update your profile and saved addresses in your account, or ask us to correct inaccurate data.

6. Security

We apply reasonable administrative and technical measures to protect personal data. Data sent to our website is encrypted in transit. No method of transmission or storage is 100% secure.

7. Contact

For privacy questions or a deletion request, contact customer service at 09780878556 or through the channels shown on our storefront.